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Thursday, May 16 • 2:00pm - 2:50pm
Customer Success as a Strategy for SaaS StartUps FILLING

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Come learn about the whys, whats and hows of Customer Success. We will answer questions like What is Customer Success as a strategy? Why is it important? When should I hire my first CSM? How do I get started? We will educate, share real stories from Colorado Start Ups and provide a framework to get you started building or growing your Customer Success strategy.
Speakers
avatar for Sunshine Harmon

Sunshine Harmon

Director of Customer Success Operations, Cloud Elements
Customer/Operation-focused Leader with over 18 years in Customer Success and 7 years in SaaS technology. My work experiences includes working for companies like DigitalGlobe, SendGrid, and Cloud Elements. I have a proven track record leading Customer Success and Onboarding/Implementation... Read More →
avatar for Mindy Levens

Mindy Levens

I am a Customer-focused Leader with over 15 years in SaaS technology, working for companies like Reed Group, SendGrid, Cloud Elements and GoSpotCheck. I have a proven track record for success in Professional Services and Customer Success and I actively manage my customer relationships... Read More →

Sponsors
avatar for The Success League

The Success League

The Success League is a Customer Success Consulting firm that works with executives to build and develop top performing Customer Success teams.

Thursday May 16, 2019 2:00pm - 2:50pm MDT
Gloo
  Sales & Customer Success

Attendees (177)