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Monday, May 13 • 1:00pm - 1:50pm
Customer Success & Sales Delivering unified Customers First experience FILLING

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Customer Expectations are higher than they've ever been in both the consumer and b2b space. Customers want a frictionless sales process, easy onboarding, quick time to value AND expect an overall delightful experience at every interaction. Sounds easy, right? Hear from local Denver and Boulder Sales and CS leaders on the challenges and strategies they've used in delivering an exceptional customer experience along the buying>onboarding>growing>advocating customer journey. Learn what works to keep the teams focused on the right customer outcomes but also meeting their department goals of net new revenue for Sales and retention/growth for CS.

avatar for Denise Franklin

Denise Franklin

Board Member, Alpin.io
Board Member at Alpin.io and Verblio. Former VP of Revenue at SendGrid.

avatar for The Success League

The Success League

The Success League is a Customer Success Consulting firm that works with executives to build and develop top performing Customer Success teams.

Monday May 13, 2019 1:00pm - 1:50pm MDT
Riverside 1724 Broadway, Boulder, CO 80302